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Privacy Policy

Last updated: October 21, 2026

This policy explains how we handle your personal data when you use the dews.hu website, request a quote from us, or subscribe to our newsletter. We process data in accordance with the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), Hungarian Act CXII of 2011 on informational self-determination and freedom of information (Infotv.), and Hungarian Act CVIII of 2001 on electronic commerce services (Ekertv.).

1. Data controller

Name: Milotai Márk, sole proprietor (DEWS)
Registered address: 2091 Etyek, Újhegyi út 52., Hungary
Registration number: 58026584
Tax number: 59974710-1-27
Email: hello@dews.hu
Phone: +36 30 693 8989
Website: dews.hu

We are not required to appoint a data protection officer. For any data protection question, contact us at the email address above.

2. What data we process, why, and for how long

2.1. Contact and quote requests

Data processed: name, company name, current website address, email address, phone number, the text of your message, and the time the form was submitted.
Purpose: to answer your inquiry, prepare a quote and stay in touch.
Legal basis: steps taken at your request before entering into a contract (GDPR Article 6(1)(b)).
Retention: if no contract is concluded, 1 year from the last contact. If we sign a contract, the data is processed further as described in section 2.3.

On the form, your name, email address and acceptance of the Privacy Policy are required; all other fields are optional. We can't respond to your inquiry without the required data.

We receive an email notification about the data you send through the form. We use the toSend email service to send these notifications, and we handle our emails in Google Workspace (see section 3).

2.2. Newsletter

Data processed: name, email address, time of subscription.
Purpose: sending professional content and offers by email.
Legal basis: your consent (GDPR Article 6(1)(a)), which you give by ticking the newsletter checkbox on the form.
Retention: until you withdraw your consent. You can unsubscribe at any time using the link in the newsletter or by writing to hello@dews.hu . Withdrawal does not affect the lawfulness of processing carried out before it.

2.3. Contract performance and invoicing

Data processed: the contact person's name, email address and phone number, and billing details (name or company name, address, tax number).
Purpose: delivering the ordered service, staying in touch, invoicing.
Legal basis: performance of a contract (GDPR Article 6(1)(b)); for invoicing, a legal obligation (GDPR Article 6(1)(c); Hungarian Act CXXVII of 2007 on VAT and Act C of 2000 on accounting).
Retention: contract data for 5 years after the contract ends (the general limitation period under the Hungarian Civil Code); invoices and accounting records for 8 years (Section 169 of the Accounting Act).

2.4. Spam protection on the form and the login

The form and the website's admin login are protected against automated (bot) submissions by Cloudflare Turnstile. To do this, Cloudflare checks technical data from your browser (such as IP address and browser type).
Legal basis: our legitimate interest in protecting the website and the form from abuse (GDPR Article 6(1)(f)).
Retention: for a short period, in line with Cloudflare's own data processing rules.

2.5. Cookies and analytics

We use cookies that are necessary for the website to work (for example, to remember your cookie settings) on the basis of our legitimate interest.

Statistics: we only use Google Analytics 4 cookies if you have consented to the Statistics category in the cookie banner (GDPR Article 6(1)(a)). We use statistical data in aggregate, without identifying visitors, to improve the website.
Marketing: we only use Google Ads cookies if you have consented to the Marketing category (GDPR Article 6(1)(a)). They let us measure how many quote requests come from our ads (conversion tracking), and based on them Google may show relevant ads to people who have visited us before (remarketing).
Google Tag Manager: statistics and marketing cookies are managed by Google Tag Manager. Google Tag Manager loads even before you give consent, so it can pass your choice on to Google's services (Google Consent Mode). At that point it doesn't measure anything or set cookies, but when it loads, your browser's IP address and technical data reach Google. Legal basis: our legitimate interest in the technical implementation of consent management (GDPR Article 6(1)(f)).

You can change or withdraw your consent at any time with the “Cookie settings” button in the bottom-right corner of the screen. You can find the list of cookies we use, their purpose and duration in our Cookie Policy .

2.6. Server logs

When you visit the website, the hosting provider's server automatically records your IP address, the time of the visit, the address of the page viewed and browser details.
Purpose: keeping the website secure and fixing errors.
Legal basis: legitimate interest (GDPR Article 6(1)(f)).
Retention: according to the hosting provider's log retention period, typically a few weeks.

3. Who can access the data (data processors)

Your data can be accessed by the data controller and by the following processors, only to the extent necessary for their tasks:

  • Hostinger International Ltd. (61 Lordou Vironos Street, 6023 Larnaca, Cyprus) – web hosting. The website and its database run on a server located in the European Union.
  • Cloudflare, Inc. (101 Townsend St, San Francisco, CA 94107, USA) – spam protection for the form and the login (Turnstile).
  • Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) – website analytics (Google Analytics 4) and ad measurement (Google Ads), only with your consent; Google Tag Manager as described in section 2.5; and our email (Google Workspace).
  • FluentCart Inc. (toSend; 131 Continental Dr, Suite 305, Newark, Delaware 19713, USA) – sending form notifications and the website's system emails. It uses Amazon Web Services (Amazon SES) to deliver emails.

We don't sell your data and don't share it with third parties for marketing purposes. We may disclose data to authorities only where required by law.

4. Transfers outside the European Union

Cloudflare and Google may process some data in the United States. These providers participate in the EU–U.S. Data Privacy Framework, for which the European Commission adopted an adequacy decision on July 10, 2023, so transfers take place with appropriate safeguards.

FluentCart Inc. (toSend) operates in the United States, and emails are delivered through Amazon Web Services servers in the United States. The transfer takes place on the basis of the Standard Contractual Clauses (SCC) adopted by the European Commission, incorporated into the provider's data processing agreement (GDPR DPA).

5. How we protect your data

The website runs over an encrypted (HTTPS) connection. Only authorized people can access the data, using strong passwords and restricted access. The website is backed up daily, and we update the system and plugins regularly.

6. Your rights

  • Access: you can ask what data we hold about you (GDPR Article 15).
  • Rectification: you can ask us to correct inaccurate data (Article 16).
  • Erasure: you can ask us to delete your data if there is no legal basis for keeping it (Article 17).
  • Restriction: you can ask us to restrict processing (Article 18).
  • Data portability: you can ask to receive the data you provided in a machine-readable format (Article 20).
  • Objection: you can object to processing based on legitimate interest (Article 21).
  • Withdrawing consent: you can withdraw consent at any time where processing is based on consent (Article 7(3)).

Send your request to hello@dews.hu . We reply without undue delay and within one month at the latest (GDPR Article 12(3)).

7. Remedies

If you feel we have violated your data protection rights, please contact us first so we can resolve the issue. You can also lodge a complaint with the supervisory authority:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address: Falk Miksa utca 9–11., 1055 Budapest, Hungary
Postal address: 1363 Budapest, Pf. 9., Hungary
Phone: +36 1 391 1400
Email: ugyfelszolgalat@naih.hu
Website: naih.hu

You can also go to court if your rights are violated. At your choice, you can bring proceedings before the regional court of your place of residence or stay.

8. Other information

We do not use automated decision-making. If you consent to the Marketing category, Google may create a remarketing list to target our ads (section 2.5); beyond this, we do not carry out profiling. We update this policy when the law or our services change. The current version is always available on this page.

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